Service Analytics Research Group


Information on seminar, Bachelor and Master theses

Topic Assignment

Subject areas

The professorship supervises seminar, bachelor and master theses on topics in the field of business analytics, especially predictive and prescriptive planning in service operations management. More information on the current research of the professorship can be found  here

Within the scope of seminar and bachelor theses, students describe and critically evaluate existing models and procedures. Exemplary calculations on these models are used to foster understanding.
Within the scope of master theses, students are further expected to contribute to the development of existing models and procedures or to the transfer of existing approaches to novel problems. For this purpose, you will implement your models and methods in a suitable software system (e.g. Net Logo, Arena Simulation, Gurobi, IBM Cplex) or programming language (e.g. Python) and perform meaningful computational experiments to investigate the problem.

Selection of topics for theses

For your thesis  you can either choose a given topic or suggest an own topic. 

Working on a given topic

  • A list of currently available topics can be found here. Please contact Prof. Dr. Cleophas to be informed about possible other topics.
  • In order to find a suitable topic, please indicate which of our courses you have attended so far and where your interests lie. 
  • The topics are assigned “first come first serve”. It is not possible to reserve topics.

Suggestion of an own topic

  • The proposed topic must fit the problem areas of the professorship!
  • Create a brief description (including problem definition, objectives, time schedule, basic literature), which you bring to the consultation appointment.
  • In any case, it is up to the professorship to decide whether a topic meets the scientific requirements for a bachelor or master thesis.


Allocation of Topics



The following applies for the registration of a thesis:


The support provided during the consultations is limited to the clarification of questions of understanding, guidance (e.g. for setting content priorities) and general advice. It is not the task of the supervisor to show you solutions for the central research questions of your work. Effective consultation requires you to prepare well and address specific questions and concerns to your supervisor. Bring all necessary documents to the consultation, such as the current structure, relevant literature or the current status of your work.

General Guidelines for Bachelor and Master theses:

  1. Two weeks after the start of your completion period you will send your supervisor an email with:
    • the planned structure of your work
    • a list of the literature you consider relevant
    • a brief outline of the further procedure
  2. After half of the completion time has passed at the latest, you send your supervisor an email with:
    • the current state of the document of your work
    • a brief outline on the further procedure
    This document does not have to contain all of its later components at this stage but should give an impression of the structure and design of the central aspects of your work.

The supervision during the completion time is regulated as follows. 

Notes on Content


  • At the beginning of your research, formulate the research question(s) in your own words. Make sure that the questions you formulate actually address the topic you are working on. During the course of your work, always make sure that your content is actually relevant to answering the research question.
  • Every scientific work requires an independent literature research. This also applies if you have been given an entry source on the topic or if you are working on a problem for a company. Especially in the case of practical problems, it is the task of your scientific work to research solution approaches available in the literature and test their applicability to the practical problem
  • Define technical terms as well as mathematical parameters, variables and functions at their first appearance in the text. Readers of your work must immediately be aware of the meaning of a particular term or mathematical quantity in your work.
  • Explain the contents of each figure in the text. The same applies for tables, attachments, and formulas.


  • As it is common for essays in scientific journals, an abstract summarizing the research question, approach and the most important results on half a page at the maximum should precede your paper.
  • The introduction of your work should encourage the reader to read on. Motivate your topic and clearly state the problem. At the end of the introduction, briefly explain the structure of your paper.
  • In the main part, make sure that you describe all contents in a comprehensible and formally correct manner. Work out concrete results! You should explain and illustrate modelling techniques and solution procedures using own examples. You have to show that you have understood these things on the one hand, while on the other hand, you have to enable the reader to fully comprehend your remarks.
  • The conclusion should summarize the contents and gained insights of your work, critically evaluate your own work and state possible future developments.

Notes on Design

We recommend working with LaTeX. A template for theses is available here
The following design points are already included in this template: 

  • Ensure that figures, tables, formulas and appendices are numbered consecutively. Create appropriate directories.  
  • Create a complete and consistent bibliography. Only list sources which are actually referred in your text.
  • Cite in your text using the APA Style , giving the author's surname(s) and year of publication.  
  • If you use a large number of abbreviations, create a corresponding directory.


Please also note the following: 

  • The core part of your work -as measured from the first page of the introduction to the last page of the summary- should encompass:


The following applies for submitting your thesis:


Good luck with creating your work!

Note: The Examination Office provides further information on Bachelor und Master theses. Should this information contradict the information provided here, please follow the rules of the examination office!