Service Analytics Research Group


Online teaching in winter

Jul 17, 2020

In winter 2020/2021, the research group Service Analytics will continue online teaching. Lectures and exercises will be uploaded weekly as video files and downloadable for a limited time. Moreover, questions-and-answers-sessions will regularly take place via BigBlueButton. 

More information will be announced at the beginning of the term in the respective OpenOlat courses!

Early start of lectures

Apr 01, 2020

Dear students, 

deviating from our original plan, our lectures start at the 6th of April 2020.
Due to the current situation, the upcoming lectures and exercise courses will takes place online. Videos will be uploaded on OpenOlat.

Details and more information will follow during the next days on the respective OpenOlat-courses. 

We wish you a successful start for the summer term!

No regular office hours

Mar 17, 2020

Due to the current situation regarding the corona virus, the entire Service Analytics team works in the home office. Therefore, we offer no more personal office hours and will be available by email only. Depending on the concern, a consultation via video chat is possible. 

As soon as our research group returns to the regular office hours or we have further information, we will announce this here. 

Recent information on teaching: 
Temporary examination regulations for the WiSo Faculty
Teaching in summer term 2020

Please look out for announcements at the following central websites: 
News from CAU about the corona virus
News from the WiSo Faculty about teaching
Website of the examinations office

We thank you for your understanding and wish you good health!

PhD Seminar in March 2020

Mar 16, 2020

From the 10th to the 12th March 2020, Prof. Dr. Cleophas held a PhD Seminar on the topic „Simulation Modeling for Business Research“. The participants learned what needs to be considered when implementing a simulation project and how to integrate simulation into their research project.
For more information about the contents of this course, click here

We thank the doctoral candidates for their participation and useful feedback. 

Visitors from Lancaster

Mar 09, 2020

During the past weeks, two PhD students from Lancaster have been our guests.

Nicola Rennie visited us in February. Accompanied by Prof. Dr. Cleophas, she had a fruitful meeting with the practice partners of her project. She works on identifying demand outliers.
We were pleased to welcome Nicola for the second time in Kiel!

On the 4th of March, Mirjam Kirchner gave a presentation on her current research. Her work is about the detection of changepoints within networked data streams.
We thank her for the visit and the interesting presentation!

Announcement: PhD Seminar

Feb 27, 2020

In the summer term 2020 a PhD Seminar Doktorandenseminar on „Simulation Modeling for Business Research“ takes place. 

For more information regarding registration and general course click here.

Registration for the Master Seminar in Winter 2020/2021 is open

Sep 02, 2020

In winter semester 2020/2021, the Research Groups „Supply Chain Management“ (Prof. Dr. Frank Meisel) and „Service Analytics“ (Prof. Dr. Catherine Cleophas) offer a research seminar on the following topic:

„Datenorientierte Planung im Unternehmenskontext“

More information regarding the registration and procedure of the seminar will soon be available on OLAT

More information